LEGAL REFERENCE

a24 par aapka hisaab-kitaab bilkul surakshit hai

Hamari privacy policy sada aur clear likhi gayi hai taakay aap samjh sakein ke a24 par aapka malomat kaise sambhali jati hai. Aapka personal data, aapke JazzCash ya...

Encryption standardsData lokalizationAccount verification
a24 a24 par aapka hisaab-kitaab bilkul surakshit hai

Hamara data aur mahfooziyat ka nizam

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KA SAWAL

Privacy ke sawaalon ke liye hamse rabta karen

Agar aapka koi sawal ho aapke data, aapke account ki suraksha, ya aapka information delete karne ke baare mein, to hamara support...

Support Inbox [email protected] par email bhejen. Hamara team 18 ghanton...
Live Chat a24 lobby mein live chat kholen. Urdu-speaking support...
Account Settings Aapke account ke privacy section mein direct apne...
SHUKRIYA AAPKA

Privacy ke mamle mein a24 ki zimmedari

a24 ne Pakistan ke supported areas mein privacy standards ko priority diya hai. Hamara encryption infrastructure third-party security audits ke through verify kiya jata hai. Aapka withdrawal history aur deposits ke records...

Transparent Logging

Har login, har withdrawal request, aur har device connection aapke security log mein record hota hai jo sirf aap dekh sakte ho.

Third-Party Audits

Hamara privacy aur encryption setup annual security audits se verify hota hai independent cyber-security firms ke through.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ka data a24 ke gameplay analytics se completely separate rakhte hain.

Local Compliance

Pakistan ke applicable electronic transaction laws aur data protection guidelines hamara privacy policy ke base hain.

No Cookie Tracking

a24 third-party cookies use nahi karta ad tracking ke liye. Sirf essential session cookies hain aapka login ke liye.

User Rights

Aap apne malomat ko request kar sakte ho, correct kar sakte ho, export kar sakte ho, ya delete karne ke liye request de sakte ho.

Hamara privacy approach alag kyon hai

a24 ne apna privacy policy Pakistan ke users ke liye directly likha hai, na ke international template copy karke. Hum JazzCash aur Easypaisa ko asal payment rails ke...

Urdu-First PolicyPoora privacy policy Roman Urdu mein available hai, sirf English translation nahi — aapke rights aur hum ke zimmedari saaf hain.
No Aggregation SellingHamara analytics sirf a24 internal team use karte hain — kisi third-party marketer ya data broker ko nahi bechte.
Payment Method RespectJazzCash aur Easypaisa ke credentials hamari system mein encrypted aur tokenized hote hain; direct storage nahi.
Account PortabilityAap apne complete account history, withdrawal records, aur game logs ko CSV format mein anytime export kar sakte ho.
Instant DeletionAgar aap a24 se account delete karna chahte ho, to 30 din mein sab personal data remove ho jaata hai, backups chhor kar.
Pakistan-Based SupportPrivacy concerns ke liye local Urdu-speaking support, nah ke international call center — tez aur clear jawab.
Transparent Change LogJab bhi hamara privacy policy update ho, to aap ko email notification milta hai aur purani vs nyi policy clear show hoti hai.

a24 ke privacy-first features

Hamara platform ko data protection ke sath banaya gaya hai. Har transaction, har login, har game session encrypted aur audited hota hai. Aapka JazzCash ya Easypaisa...

SSL/TLS Encryption

Har connection a24 ke sath 256-bit encryption se protected hai, bilkul vahi standard jishe banks use karte hain.

Two-Factor Authentication

Aapka account ko SMS ya email ke through 2FA se protect kar sakte ho taakah sirf aap hi login kar sakein.

Session Timeout

Agar aap 30 minutes tak inactive rahte ho, to a24 auto-logout kar deta hai aur aapka session end ho jata hai.

Withdrawal Verification

JazzCash ya Easypaisa se withdraw karte waqt, a24 additional identity verification follow karta hai fraud se bachne ke liye.

Device Fingerprinting

A24 aapke device ko recognize karta hai aur agar koi naya device se login kare to aapko notify karta hai.

Breach Notification

Agar kabhi data breach ho (jo hum prevent karte hain), to a24 72 ghanton mein tamaam affected users ko notify karega.

Privacy ke zyada mamooli sawaal

JazzCash aur Easypaisa credentials a24 mein kabhie directly store nahi hote. Jab aap withdraw ya deposit karte ho, to aapka actual bank ID sirf payment gateway ko jaata hai encryption ke through. a24 pe sirf ek tokenized reference store hota hai, full number nahi.

Nahi. a24 aapke game preferences ko kisi third-party advertiser ko nahi bechta. Hamara internal analytics sirf a24 team use karte hain lobby improvement aur server performance ke liye.

Session cookies 30 minutes baad auto-delete hote hain. Aapka game history aur withdrawals permanently aapke account mein record rehte hain, but session tokens destroy ho jaate hain.

a24 ke primary servers Pakistan ke supported ilaqon mein hain. Backup aur redundancy ke liye limited encrypted copies geographically diverse locations mein store hote hain, lekin tamaam encryption hamari control mein rehta hai.

Account settings mein 'Data Deletion Request' button hai, ya [email protected] ko email karo. 30 din mein tumhara sab personal info delete ho jaega, except legal/tax records jo qanoon ke zariye rakhne padte hain.

a24 par JazzCash ke actual credentials store nahi hote, sirf tokens hain. Withdrawal ko verify karte waqt a24 additional OTP ask karta hai, to extra security layer hai. Aapka JazzCash account ki actual security JazzCash app par depend karta hai.

Haan. Jab koi major privacy policy change ho, to a24 aapko email bhejta hai 14 din pehle aur naya version website par clearly mark karta hai.